Shipping and Payment
Shipping
Our shipping price is based on weight and/or size, the exact delivery charge will be displayed during checkout.
For further questions or help please contact us by phone or via mail.
Delivery time
Delivery times may differ depending on the product. You can find this information on the product page itself. If you have any further questions regarding delivery, or require delivery on a specific date, you can contact our customer service team.
Samples are shipped on the same day the order has been placed (in case the order is placed before the given carriers cut-off, except weekends and public holidays) Packages are delivered within 1-4 working days, depending on destination.
Payment
Payment
We have made it easy and safe for you to shop with us. We accept the following payment methods:
- Visa, Mastercard, American Express, Maestro & UnionPay
- Apple Pay
- Google Pay
- Shop Pay
All transactions are processed securely via Shopify Payments.

Customer Service
Business hours:
Monday to Friday: 8.30am – 16.30pm
Saturday & Sunday: CLOSED
Address:
WoodUpp Ltd
Grangewood House Oakwood Hill Loughton, Essex IG10 3TZ, UK
Phone: +44 208 089 9996
Email: pm@woodupp.co.uk



